Coco Village Backpack & Pencil Case
Our bags are beautiful and trendy, but also adapted to our kids' reality and have a padded compartment for a tablet or laptop. Each bag comes with its own pencil case and is made with the same durable materials.
Solid and high quality, it will stand up to all the ""It got stuck in the bus door"", ""I didn't do it on purpose, I fell in the mud"" and the famous ""thrown in the back of the locker"". You will be charmed by its texture, its vibrant colors and its original look.
Coco Village is really proud of this collection of gender-neutral, stylish, and original backpacks that will capture the attention of slightly older kiddos (and even yours!). Practical, durable, robust, and super functional, you will appreciate these little details that make all the difference and make life easier for parents.
The exterior is made of heavy cotton that has received a water repellent treatment. The bottom, side pockets, and flaps are made of polyurethane. With a waterproof 100% polyester lining on the inside, our bags are water resistant and above all, very easy to clean. Even a spaghetti lunch incident is solved in a snap!
Note that the exterior zipper is made of metal, so very strong, and will save you a lot of hassle and blasphemies, even after several months of use (not to say years). You will also find a clearly visible label behind the bag to identify your child.
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise back. Damaged packaging will be subject to a 10% restocking fee. All unaltered merchandise could also be subject to a restocking fee anywhere between 10-25% depending on the value of the original merchandise and the reason for return. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
- All special orders and sale items; all toy special orders are final sale; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
- All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
- All opened breastfeeding products, opened feeding products, body products are final sale.
- All pantry items are final sale.
- Gift cards are non-refundable.
- Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116