Coco Village Backpack and Pouch
Coco Village is really proud of this collection of backpacks that are as playful as they are practical. Durable, robust and super functional, you will appreciate these little details that make all the difference and make life easier for parents. Made of polyurethane on the exterior and with a waterproof 100% polyester lining on the inside, our bags are water resistant and most importantly, very easy to maintain. Even an applesauce explosion incident is resolved in a snap! Note that the outer zipper is made of metal, so very strong and will save you a lot of hassle and blasphemies, even after several months of use (not to say years). You will also find a clearly visible label inside to identify your kiddo. Our bags have a little vintage look, but it doesn't make them any less modern! As we once loved to place our precious comics books in, our bags have a padded compartment for a tablet or laptop (must keep up with the times!) Each backpack comes with a cute universe-related pouch. Designed with the same materials, it's strong and easy to maintain. Your little ones will love their baby dino pouch!
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise back. Damaged packaging will be subject to a 10% restocking fee. All unaltered merchandise could also be subject to a restocking fee anywhere between 10-25% depending on the value of the original merchandise and the reason for return. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
- All special orders and sale items; all toy special orders are final sale; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
- All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
- All opened breastfeeding products, opened feeding products, body products are final sale.
- All pantry items are final sale.
- Gift cards are non-refundable.
- Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116