PLEASE READ THIS BEFORE PLACING AN ORDER!
SHIPPING DETAILS: Orders are processed same day Monday-Friday if placed by 3pm ET. Orders placed after 3pm ET on Friday are processed on Monday.
Please note that carriers are no longer guaranteeing delivery estimates, and no refunds will be made for expedited shipping arriving "late," as this is out of our control.
What is a SlumberPod?
SlumberPod is the FIRST portable, privacy sleep nook that allows babies to sleep in their safe and familiar playard or travel crib with room to sit up or stand up inside. Created by a mother-daughter team, US-patented SlumberPod solves the age-old problem of getting a good night’s sleep while sharing a room with your little one. Babies and toddlers can easily nap in bright or distracting conditions (approved for indoor use only).
All SlumberPods created/sold after October 2020 have the same features, no matter what color or whether it comes with or without a fan.
Includes exterior "suitcase" designed box, our premium fabric canopy, a set of two poles, and a fabric carry bag with shoulder strap (with instructions sewn in for convenience).
- Dimensions: 50 inches long, 36 inches wide, 56 inches tall when set-up; Folds down into 17 inches by 5 inches by 6 inches bag for storing or travel. Recommended for healthy, full-term little ones 4 months and older. See the FAQ page for more details.
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise back. Damaged packaging will be subject to a 10% restocking fee. All unaltered merchandise could also be subject to a restocking fee anywhere between 10-25% depending on the value of the original merchandise and the reason for return. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
- All special orders and sale items; all toy special orders are final sale; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
- All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
- All opened breastfeeding products, opened feeding products, body products are final sale.
- All pantry items are final sale.
- Gift cards are non-refundable.
- Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116