HALO Bassinest - Luxe Dove Gray Tweed
THIS PRODUCT SHIPS TO THE CONTINENTAL US ONLY
From your trusted brand leader in safe sleep, our award-winning HALO® BassiNest® is beloved by parents and nurses for its safety, comfort, and convenience.
The HALO® BassiNest® is the only bassinet with a 360º swivel to keep your newborn close allowing for essential bonding. Designed with mothers in mind, the patented lowering bedside wall makes it easier to care for baby from bed, especially for breastfeeding and C-section moms. Soothing sounds and gentle vibrations create a peaceful environment for your little one to rest safely and comfortably at your side. The bed can be removed from the base for portability, providing a safe sleep surface on the floor in any room of your home.
BassiNest® is JPMA certified and independently tested to meet and/or exceed all U.S. Consumer Products Safety Commission and Health Canada safety standards.
Discontinue use when baby shows signs of rolling over or pushing up on hands and knees.
Always place your baby on their back for sleep. Never use soft bedding such as loose blankets, bumpers, pillows, and positioners in the BassiNest®. The American Academy of Pediatrics suggests the use of wearable blankets to keep your baby warm.
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise back. Damaged packaging will be subject to a 10% restocking fee. All unaltered merchandise could also be subject to a restocking fee anywhere between 10-25% depending on the value of the original merchandise and the reason for return. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
- All special orders and sale items; all toy special orders are final sale; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
- All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
- All opened breastfeeding products, opened feeding products, body products are final sale.
- All pantry items are final sale.
- Gift cards are non-refundable.
- Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116