OAKI Snow Suit - Pink
COMPREHENSIVE WARRANTY & FREE RETURNS: OAKI stands by its award-winning products with a comprehensive 24-month warranty. You can have peace of mind when purchasing an OAKI snowsuit.
COMPLETELY WATERPROOF: OAKI kids’ one-piece, waterproof, insulated snowsuits are tough and weather-resistant, giving your child full-body protection. Whether camping, playing in the backyard, skiing down the slopes, or trekking across Alaska, outfit them to stay warm and dry!
EASY CLEANING & CARE: OAKI kids’ durable one-piece, waterproof, insulated snowsuits are easy to clean and easy to put on. With just a little to no help, they are easy enough for children to put on themselves. To clean, simply wipe off the soft-shell exterior with a damp cloth, or throw in the wash on a gentle cycle and hang to dry!
TECHNICAL SPECS: With durable multi-layer construction, the OAKI polyurethane soft shell has an industry leading 29,000 mm+ waterproof rating. The high-loft polyester fill is rated for -28-degree C exposure. Other technical features include: fully removable snap-off hood, partially-elasticized cuff on legs and wrists, adjustable boot straps for the perfect fit, ventilation grommets, soft cotton lining, and waterproof zipper.
OUR MISSION: OAKI's mission is to let kids be kids. We design each and every product, so kids can spend time worrying about kid things like building an amazing fort, or finding the perfect river rock, and you can feel good knowing they are comfortable, warm and dry.
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise back. Damaged packaging will be subject to a 10% restocking fee. All unaltered merchandise could also be subject to a restocking fee anywhere between 10-25% depending on the value of the original merchandise and the reason for return. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
- All special orders and sale items; all toy special orders are final sale; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
- All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
- All opened breastfeeding products, opened feeding products, body products are final sale.
- All pantry items are final sale.
- Gift cards are non-refundable.
- Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116